At Shark Helmets, we take great pride in the quality and fit in each of our products for 1-year after purchase. All Bike and Moto helmets, however, have a 3-year warranty from the date of original retail purchase. We will stand behind them 100%. If for any reason, you have not been completely satisfied, TLD will provide the following warranty policy.
We offer virtual warranty inspection on all our products by sending an email with photos to firstname.lastname@example.org. The warranty policy covers the product only in the case of manufacture defect. It does not cover products damaged due to crashes, normal wear and tear, negligence, improper care, natural breaking or fading of colors and materials over time and/or exposure.
TLD may request the defective product for further inspection. If so, a prepaid return label will be emailed. Once received and inspected, a replacement of the same or "like" item will be shipped.
You will be contacted once the inspection is completed and informed on what action will be taken.
All returns and warranty product must be sent to:
9448 Richmond Place Suite C
Rancho Cucamonga, CA 91730