Frequently Asked Questions about Recalls

How do I contact the company conducting the recall?

You can contact the company via phone call @ 1-773-850-3113 or on the internet @

Can I register for the recall on the internet?

Yes, you can register on the internet @

What will I be receiving when I return my helmet?

A replacement helmet of the same size, that fully complies with D.O.T. (Department of Transportation) requirements, will be sent to you within 10 – 15 business days after the recalled helmet is received.