Frequently Asked Questions - FAQ

We are here to help! Get fast answer to most of your questions about SHARK Helmets North America.

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  1. How to apply for Warranty or place an After Sale inquiry?
  2. Where can I buy a SHARK Helmet?
  3. Which helmet size will fit me?
  4. Where can I buy parts for my SHARK Helmet?
  5. What if I bought my SHARK Helmet outside of the U.S.?

 

How to apply for Warranty or place an After Sale inquiry?

If you experience a technical issue with your helmet and you need to activate your 5 years warranty, please contact the dealer you bought the helmet from for them to organize our standard after sales procedure.

To register a new SHARK Helmet for warranty, please go to our Warranty Registration Page.

 

Where can I buy a SHARK Helmet?

To find a SHARK Helmets dealer close to your location please use our store locator.

If there is no SHARK Helmets dealer close to your location, please contact one of our online dealers.

 

Which helmet size will fit me?

For an helmet to provide effective protection while remaining comfortable it has to be perfectly suited for its user. Choosing the correct size is essential. Ask your authorized dealer to measure your head and choose the correct size.

XS XS
53/54 cm 20 7/8'' - 21 1''
S S
55/56 cm 21 5/8'' - 22''
M M
57/58 cm 22 1/2'' - 22 7''
L L
59/60 cm 23 1/4'' - 23 5''
XL XL
61/62 cm 24'' - 24 3/8''
XXL XXL
63/64 cm 24 7/8'' - 25 1/8''

 

Where can I buy parts for my SHARK Helmet?

For any parts related inquiries, please contact our partner BBI Motorcycle for parts at sales@bbimotorcycle.com.

 

What if I bought my SHARK Helmet outside of the U.S.?

IMPORTANT WARRANTY NOTICE: SHARK Helmets only warrants to customers helmets purchased from authorized dealers in their own country. SHARK Helmets North America does not warrant helmets purchased from outside of the USA, or helmets purchased in one country for use in another country since regulations and / or certification requirements for road helmets vary from one country to another.